Our shipments depart directly from our headquarters in Mirto, Sicily, and arrive in2-3 days working except the cannoli that are shipped by refrigerated truck, through our express courier,, except for certain unforeseen events which may lengthen delivery times (Christmas and Easter period, bad weather, absence of the recipient, temporary exhaustion of the goods, goods that require special preparation, etc..
- CANNOLI will be shippedSUMMER WITH TRUCK FRIDGE in 4 working days to guarantee the freshness of the product and in winter with isothermal boxes and ice gel. We are a workshop and therefore it can happen that the products are delivered to your home with a few more days that we need to produce the products.
- Our cannoli kits are shipped with refrigerated trucks eachThursday for orders received withinTuesday with deliveryMonday for the main areas eTuesday for disadvantaged areas. The freshness of the cannoli remains unchanged for 10 days and being that the cold chain is not interrupted all the way, even when the parcels remain still, there is no risk for the quality loss of the ricotta.
- In summer they are shipped with refrigerated trucks starting from our warehouses, up to the goods storage depots and subsequently they will be delivered to your home, always with the guarantee of the refrigerated truck.
- In winter The cannoli kit is inserted in a particular polystyrene container for food with ice gel which guarantees the freshness of the ricotta for 4 days and has a deadline of one week from the sending of the ES pack. starts Monday, Monday expires the following week..
- The orders of theFRUIT AND VEGETABLES carried out within Saturday,will be shipped on Monday of the following week.The ordersSunday will be shipped onTuesday of the following week.
- For all other fresh products like iCHEESE AND CURED MEATS, Shipping day isfrom Monday to Wednesday. Orders arrived fromWednesday morning atSunday, will be processed onThe following Monday.
- All other products except those above Cured meats, cheeses, fruit and vegetables), will be shipped from Monday to Friday.
- MIXED ORDERS which also contain the fresh( Cured meats, cheeses, fruits and vegetables and cannoli), The same shipping days as the cannoli with departure will followThursday shown above for fresh categories.ES. If you order mixed products where there are also cannoli, the package will be shipped on Thursday.
Shipping is free for all orders overNET 66,90I. This means that if you use a coupon and the price drops below66.90 euros, before making the payment, you will have to reach the sum of66.90 euros net then removed the discounts.
For orders less than this amount the cost is5.90 for standard shipments, 9.90 for refrigerated shipments with insulated container and 11.90 with refrigerated truck..
We ship all our products in Europe in 48/72 hours with UPS or TNT courier except for cannoli in the summer, because we cannot guarantee the freshness of the products for 48/72 hours.
As for the shipment of fresh products such as cold cuts. and cheeses, or the preserves, we can ship without any problem.
Shipping costs will be calculated in the cart and are divided by weight and areas.
We at SicilyAddict are sure that you will like our products a lot but if you have any doubt or problem with the package you have received, for example: an incorrect or damaged product has been delivered to you, you can easily ask for a replacement or a refund within 14 days.i.
Call us or write us safely via whatsapp at379-1388896 or send us an email to: firstname.lastname@example.org